FAQs

  • Ring Sizing 
    • The best way to size your fingers is to order a ring-sizer or visit a local jewelry store and ask to be sized. 
    • We do not accept exchanges for sizing, but will resize our rings within reason for a $40 fee, plus additional shipping charges. 
  • Care
  • Lead Times
    • Most of our pieces are made to order. After an order has been placed, it can take between 2-6 weeks until your piece is completed and ready to be shipped. 
    • If an item is currently marked as “in stock”, it will be shipped within 2 business days unless it must be engraved. We offer the option of personalized engraving on all our pieces for a $50 fee. 
    • If for any reason you need a piece by a certain date, email us at hello@ruthnyc.com with the piece you’re interested in and the date you need it by. We’ll always try our best to accommodate you. 
  • Engraving and Personalization 
    • We offer the option of personalized engraving on all our pieces for a $50 fee. 
    • To have any piece engraved please reach out to us just after your order has been placed, hello@ruthnyc.com